Terms and Conditions

The Christine Company website referred to at (https://christine.com.sa) allows users from institutions, commercial companies and individuals to purchase a variety of products. The Terms and Conditions and all additional policies and terms are legal documents that are binding on all users of the Site. Therefore, if you register and/or continue to use or access the Services, you agree to be bound by these Terms of Use and the legal documents with immediate effect. The Christine Company website has the right to amend these terms and conditions at any time, and therefore continuing to use the website after the amendment constitutes acceptance of the amended terms of use and legal documents.

Registration conditions:

Anyone who wishes to register as a buyer and benefit from the services provided by the site must meet the following conditions and standards:

He must be at least (18) eighteen years of legal age.

He must provide an address in the Kingdom of Saudi Arabia or the country from which the purchase is requested.

Property rights :

This website is owned by Al-Raeda Al-Asria Company, which is registered under the laws and regulations of the Kingdom of Saudi Arabia

Commercial Registration No.: 1010705224

Tax number: 311247475600003

Copyrights :

All contents of this site, including texts, graphic designs, symbols, and all other content, are owned by Al-Raeda Al-Asriyah Company and are protected by copyright laws. All licensed works fall under this clause and all rights are reserved to the company. It is strictly prohibited to use any of the contents of this site in remanufacturing, distribution, or other works unless there is explicit approval from Al-Raeda Al-Asriya Company. Also, by using this site, the customer agrees not to change Or delete any proprietary notices on the Contents.

Limitation of liability:

The Christine Company website is not responsible in any case for any damages resulting from the use of one of the products offered by it, the inability to use it, or the performance of these products.

Use of the site:

It is strictly prohibited to use any obscene or offensive language or any type of abuse through the site or the services it provides to its visitors, such as e-mail and chat. It is also prohibited to impersonate others, including Al-Raeda Al-Asriya Company employees, hosts, site representatives, or any other member or visitor.

It is prohibited to upload any marketing content on the site or use the site to urge others to join any online marketing service or any institutions or companies other than Al-Raeda Al-Asriyah Company.

Accepting applications:

All orders are subject to a written price audit by an authorized employee of the Christine website unless a fixed price has been agreed upon for a specific period.

The Christine Company website invoice contains only what you must pay to the company and does not include any other costs paid to other parties such as customs or other entities.

Replacement:

The site reserves the right to replace the product with another product of the same type, quality and function without prior notice.

If the buyer does not wish to receive a replacement product, he must declare that he does not wish to do so when inquiring about the price.

If the process requires prior price inquiry, the buyer must specify this when placing his order on our website.

the price :

The price shown on the product page is the final item price you must pay excluding shipping costs.

The price that is evaluated, including any shipping costs, remains valid for a period of 10 days unless it is agreed not to change it through a written agreement at the required price or a documented acceptance of the sale by the employee authorized by Al-Raeda Al-Asriya Company.

It is possible for the site to cancel the fixed price that was agreed upon for a certain period if it was not in writing or was sent to the buyer before the company obtained written acceptance of the price.

All prices are evaluated based on the use of transportation in the delivery process, and Ushop reserves the right to cancel orders if the selling prices determined based on government laws are lower than the prices evaluated by the company.

Transportation and delivery:

The Christine Company website will determine the delivery method and company based on what we deem appropriate unless otherwise agreed upon. In both cases, the website will not be responsible for any delays or excessive shipping costs that may arise as a result of this choice.

The delivery time for all shipments within the Kingdom of Saudi Arabia is three to four days, depending on the city - region - governorate.

Packaging The Christine Company website will adhere to the basic packaging specifications necessary based on the shipping method chosen unless otherwise agreed upon.

Any costs for special packaging, loading or any kind of special care performed at the Buyer's request are covered by the Buyer himself.

Buyer is obligated to pay the costs of packing and shipping any equipment.

Payment Terms :

Discounts apply to the invoice value of the goods only and not to taxes and shipping costs.

Christine website reserves the right to request payment for the goods in advance.

If the buyer does not commit to payment as agreed here or in any additional agreements or does not comply with any of the other agreed terms

Accordingly, the site has the right to cancel any payments that have not been shipped from the order, and the buyer remains responsible and liable for all payments that he has not yet paid.

Taxes and import/export licenses:

All prices include taxes, so the buyer must pay the taxes resulting from the invoices attached from the site unless he provides an exemption that can be approved by the authorities or the company is legally prohibited from collecting tax costs from the buyer.

Buyer protection and return policy:

If the buyer purchases goods and does not receive his goods, or he receives goods that are different from what was mentioned on the offer page, damaged, or not working properly, then the buyer can request protection according to the buyer protection program and within the goods return policy on the site, so that you can return them for free and get all The money you paid is within the terms and conditions specified by the Christine Company website.

All you have to do in this case is contact us within 3 days from the date you receive the item you want to return, and make sure that the item remains in its original packaging and in the same condition in which you received it without being used or worn by you.

If you confirm that the item you wish to return is damaged, does not work properly, or does not match the description provided on the site, you will receive all the money you paid for the item in addition to the shipping costs that you paid when you purchased this item.

After the site administration receives the sent report, the necessary work will be done to verify the situation and its details. If the site decides that the product should be returned to the customer, the product will be returned and its value will be returned to the customer along with the shipping costs that were paid before.

Shipping fees for requests to return goods: If the return is due to an error borne by the site or a problem with the product Sender

the responsibility :

Once the Christine Company website accepts the purchase order, it is not obligated or responsible for any damages or injuries resulting from

Use the product alone or with other products.

The site will not be responsible for any errors in the weight or quantity delivered unless the buyer contacts the company within a maximum of 5 days from the date of the shipment’s arrival and attaches the original shipping invoice signed by the shipping company and bearing a note indicating that the shipping company received the goods from our company in this condition.

If the buyer contacts the site and it becomes clear that we bear responsibility for the error, the site will either ship the missing quantity of the order or compensate the buyer with the value of the missing goods at its absolute discretion.

the choice :

The buyer acknowledges that he purchased the goods for reasons commensurate with their actual or intended use and that he does not rely on the evaluations provided by the company’s website in selecting the appropriate goods or materials or designing the appropriate goods or materials.

Buyer acknowledges that its use of these goods will be within all governmental laws.

The buyer shall bear the responsibility of defending and indemnifying the Kerstin Company website, its legal successor and affiliates, and undertakes to bear all damages, costs (including attorneys’ fees) and liability resulting from real or alleged claims or any penalties imposed or imposed on the Kerstin Company website resulting from any alleged violation of the laws of the Company. Or provisions, legislation or any local or international standards or due to any use of goods purchased from the site.

Compensations and limits of liability:

The Christine Company website does not bear responsibility for any consequential or incidental loss, damage, or expenses resulting directly or indirectly from selling or using the product and dealing with it, or any reason related to that.

Whatever the claims directed at the Christine Company website, including allegations of non-compliance with the warranty or negligence, its responsibility is limited only to replacing products that do not comply with this agreement, or returning the value of these goods and returning them to

The buyer's account, or coordination with him to repair the parts as the company deems appropriate.

If the site requests that the goods be returned to it, the returned shipment will be delivered to the company based on the company’s return instructions.

Taxes and import/export licenses:

Buyer protection and return policy:

If the buyer purchases goods and does not receive his goods, or he receives goods that are different from what was mentioned on the offer page, damaged, or not working properly, then the buyer can request protection according to the buyer protection program and within the goods return policy on the site so that you can return them for free and get all the money. That you paid within the terms and conditions specified by the Christine Company website.

After the site administration receives the sent report, the necessary work will be done to verify the condition and its details. If it is decided by the site that the product should be returned to the customer, the product will be returned and its value will be returned to the customer along with the shipping costs that were paid before.

Shipping fees for requests to return goods: If the return is due to an error borne by the site or a problem with the product

Compensations and limits of liability:

The buyer's account, or coordination with him to repair the parts as the company deems appropriate.

If the site requests that the goods be returned to it, the returned shipment will be delivered to the company based on the company’s return instructions.

Compensations and limits of liability:

The buyer's account, or coordination with him to repair the parts as the company deems appropriate.

If the site requests that the goods be returned to it, the returned shipment will be delivered to the company based on the company’s return instructions.

Force majeure/uncontrollable circumstances:

The Christine Company website is not responsible for any negligence or failure to perform any of its duties resulting directly or indirectly from force majeure circumstances that cannot be controlled, such as: the actions of the buyer, governmental or civil authorities, including wage and price controls, fires, wars, and cases of riots and rebellions. , delay in the shipping process, and the inability to provide the raw materials necessary to complete the work, such as: energy sources, basic components, manpower, fuel and supplies, or any other circumstances beyond the control of the site, whether they conform or not to what was mentioned previously.

If some quantities are affected and others remain the same, the company will exclude the affected quantities without any liability

responsibility, but the agreement remains the same.

At any time when the site experiences a shortage of supplies for any of the reasons mentioned previously, the site has the right

Distributing its sources and raw materials among the group of beneficiaries in any way that the site deems fair and logical.

The site does not bear any responsibility for special or consequential damages resulting from delay in the event of any of the previously mentioned circumstances.

In addition to compensating the site for any damages it sustains, including compensation approved by the court for any other resulting damages.

Language and corresponding texts:

This agreement was written in Arabic and English, and if there is any conflict, difference in meanings, or contradiction between the English version and the Arabic version, the Arabic version shall prevail and be taken into account.